New user FAQ
Frequently asked questions.
Everything new DentScribe customers ask, answered. If your question is not here, our team is one message away.
Getting Started with DentScribe
The setup process involves registering with DentScribe, integrating it with your practice management software, and downloading the DentScribe app.
No. DentScribe is designed for easy installation. We also provide a detailed guide and customer support for any assistance needed.
Yes. DentScribe offers customizable settings to align with the specific needs and workflow of your dental practice.
Understanding DentScribe
DentScribe is a clinical AI platform that turns a dentist's natural narration into complete, accurate SOAP notes in real time, surfaces production opportunities from your own clinical assessments, and publishes structured data directly into your practice management system.
DentScribe integrates natively with Dentrix, Eaglesoft, and Open Dental.
Features and Functionalities
SOAP notes are generated in real time from the dentist's natural narration during the appointment, typically completed within seconds of the visit ending.
Yes. DentScribe's Custom Vocabulary feature adapts to each dentist's individual terminology, shorthand, templates, and style, so the output sounds like the dentist wrote it.
Usage and Best Practices
No. DentScribe is designed to capture your natural clinical narration. You speak the way you normally would, and the AI structures the output.
DentScribe is built for the whole practice. Dentists generate SOAP notes, treatment coordinators capture front-desk conversations, and the Guided Production System gives the team a shared view of opportunities.
Security and Compliance
Yes. DentScribe has attained HIPAA compliance, with the latest self-attestation report available on request through our Trust Portal.
All customer data is encrypted in transit and at rest. Infrastructure is hosted on AWS. Backups are taken on a regular cadence per our BC-DR procedures.
Pricing and Subscription
DentScribe is offered on a subscription basis. Pricing scales with the size of the practice. Book a demo and our team will model the ROI for your specific practice.
No long-term contracts are required to use DentScribe.
Technical Support and Training
New practices are onboarded with a guided setup, hands-on training for the team, and ongoing support from our customer success team.
Email hello@dentscribe.ai or call 650-446-6161 and our team will respond promptly.