Legal

Privacy Policy

Last updated: January 26, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to DentScribe, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SuhaviAI Inc. dba DentScribe, 710 Lakeway Dr., #200, Sunnyvale, CA 94085.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: California, United States.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • GDPR refers to EU General Data Protection Regulation.
  • CCPA/CPRA refers to the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application or the Website or both.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to DentScribe, accessible from www.dentscribe.ai.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

We use both Session and Persistent Cookies for the following purposes:

  • Necessary / Essential Cookies — These are essential to provide You with services available through the Website and to enable You to use some of its features.
  • Cookies Policy / Notice Acceptance Cookies — These identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies — These allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.
  • Tracking and Performance Cookies — These are used to track information about traffic to the Website and how users use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account and registration as a user of the Service.
  • For the performance of a contract for the products, items or services You have purchased.
  • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
  • To provide You with news, special offers and general information about other goods, services and events which we offer.
  • To manage Your requests to Us.
  • For business transfers involving mergers, acquisitions, or asset sales.
  • For other purposes such as data analysis, identifying usage trends, and improving our Service.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account, or by contacting Us.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service, including Google Analytics and Firebase. You may opt-out of certain features through your device settings or by following the instructions provided by Google in their Privacy Policy.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials. We use Mailchimp as our email marketing service provider. For more information, visit Mailchimp's Privacy Policy.

Payments

We may provide paid products and/or services within the Service. We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors (Apple Store In-App Payments and Google Play In-App Payments) whose use of Your personal information is governed by their respective Privacy Policies.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions: consent, performance of a contract, legal obligations, vital interests, public interests, and legitimate interests.

Your Rights under the GDPR

If You are within the EU, You have the right to:

  • Request access to Your Personal Data
  • Request correction of the Personal Data that We hold about You
  • Object to processing of Your Personal Data
  • Request erasure of Your Personal Data
  • Request the transfer of Your Personal Data
  • Withdraw Your consent

You may exercise Your rights by contacting Us. You also have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data.

CCPA/CPRA Privacy Notice

This section applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

  • Category A: Identifiers. A real name, alias, postal address, email address, account name, or similar identifiers. Collected: Yes.
  • Category B: Personal information listed in the California Customer Records statute. Collected: Yes.
  • Category C: Protected classification characteristics. Collected: No.
  • Category D: Commercial information. Records and history of products or services purchased or considered. Collected: Yes.
  • Category E: Biometric information. Collected: No.
  • Category F: Internet or other similar network activity. Collected: Yes.
  • Category G–K: Geolocation data, sensory data, professional information, education information, inferences. Collected: No.
  • Category L: Sensitive personal information. Account login and password information. Collected: Yes.

Your Rights under the CCPA/CPRA

California residents have the following rights:

  • The right to notice about data collection
  • The right to know/access your personal information
  • The right to opt out of the sale or sharing of personal data
  • The right to correct personal data
  • The right to limit use and disclosure of sensitive personal data
  • The right to delete personal data
  • The right not to be discriminated against

To exercise any of Your rights under the CCPA/CPRA, contact Us by email: hello@dentscribe.ai

Do Not Sell My Personal Information

We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy. You have the right to opt-out of the sale of Your personal information by contacting Us.

Do Not Track Policy (CalOPPA)

Our Service does not respond to Do Not Track signals. However, some third party websites do keep track of Your browsing activities. You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

Children's Privacy

The Service may contain content appropriate for children under the age of 13. We use reasonable efforts to ensure that before we collect any personal information from a child, the child's parent receives notice of and consents to our personal information practices. We may also limit how We collect, use, and store some of the information of Users between 13 and 18 years old.

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: hello@dentscribe.ai
  • By mail: SuhaviAI Inc. dba DentScribe, 710 Lakeway Dr., #200, Sunnyvale, CA 94085